Scheduling Policy

KASE Beauty Bar by appointment only. We offer same day appointments based on availability, which must be scheduled at least 1 hour prior. When scheduling, please note that if no days are available for that artist + service selected, they are completely booked that day. We require an electronic consent form to be completed prior to your appointment for all new clients. Please be advised that our consent forms require more thorough information from you to ensure that we provide you with an elevated experience. We require all new tattoo clients to complete our questionnaire prior to booking. New tattoo client appointment requests will not be confirmed until we receive and review your questionnaire submission. Please check our Service Pages for all pricing information. Payments are due at the time of service and can be made with any credit or debit card, exact cash, Apple Pay or check.

RESCHEDULING. Any changes to your appointment must be made online, at least 2 days prior your scheduled appointment. Please click the link from the email or text confirmation you received at the time of booking, or appointment reminder to cancel or reschedule. If you need to get in touch with us, please email us at manager@kasebeautybar.com or through our automated text messaging service through Square at (303) 285-1141. Please note that because of the limited availability for many of our services, last minute rescheduling can result in an additional waiting period before our next available appointment. We are happy to add to our waitlist, but we cannot guarantee an appointment spot sooner than what is available at the time of rescheduling.

CANCELLATIONS or rescheduling within two of your appointment will result in losing your deposit. Another deposit will be required to rebook with us. Same-day cancellations and no-shows will result in an additional fee of the remaining balance of the service cost. No-shows that occur a 2nd time will result in a client termination notice. Arriving to your scheduled appointment later or deciding / having to cancel or reschedule will result in losing your deposit, as well as the remaining balance. A fee of 50% of the initial service charge will be applied to same-day cancellations / no-shows for any complimentary services.

REFUNDS. KASE Beauty Bar does not offer refunds on services rendered and deposits are non-refundable. Please be aware that results can vary, as every client is different. We take great care in explaining our processes thoroughly, making sure every client has realistic expectations going into every appointment. You agree to this when you schedule with us.

UNHAPPY WITH YOUR RESULTS? At KASE Beauty Bar, we take pride in our services and desire that our clients have the best possible experience and leave with beautiful results. While results are not guaranteed, we still want to be sure you’re happy with the outcome of your service. Please email us with any concerns and we’ll do our best to make it right.

Email / Text Confirmation

Immediately after submitting your request for an appointment, you should receive an email / text receipt. If you do not receive a receipt notification, your request for an appointment did not successfully go through. Please resubmit your request. All appointment requests are submitted to KASE Beauty Bar for review and approval. This can take a few days after submission. Once your appointment has been confirmed, you will receive another email / text notification confirming the appointment.

You will receive an email notification 3 days prior to your scheduled appointment as well as a text message reminder the day of your appointment. Please click the text message and review your appointment information as this includes any pre-appointment protocols as well as arrival instructions. New clients must complete their electronic consent form prior to their appointment.

Business Policies

PREFERRED METHODS OF COMMUNICATION. For all inquiries, please email us at manager@kasebeautybar.com. This is the most efficient and quickest way to receive a reply from us, as we do not always have someone available to answer the phone. If you call us, please leave a voicemail. All voicemails will be returned within 1-2 business days. If you wish to cancel / reschedule an appointment and are unable to do so online, please contact us by email as soon as possible, or via our text messaging system at (303) 285-1141. Instagram, Facebook, TikTok, and Google Messenger, or any other form of communication beyond our shop phone or email is not an appropriate or reliable way to get in touch with us.

ONLINE SCHEDULING. We kindly ask that all appointments are scheduled online. If you have any difficulties scheduling online, please contact us via email at manager@kasebautybar.com. As part of our COVID-19, please arrive no sooner than your scheduled your appointment time. You’ll complete our electronic consent forms that will be texted prior to your appointment. Your card will only be charged in the event of a no-show or late cancellation. If you are more than 10 minutes late to your appointment, it is the technician’s discretion as to whether or not your appointment must be rescheduled. We understand things can happen, but we cannot rush through any service to accomodate you for being late, and we will not inconvenience the clients scheduled after you. You will lose your deposit. Another deposit will be required to rebook with us. If your technician is able to fulfill your service that day, a late fee will still be applied.

NO PLUS ONES. The client and the artist are the only people allowed in the salon during your appointment. If you have children, please make arrangements for childcare ahead of time. Children are not permitted in our salon for safety and health code reasons, and children cannot be left unattended in the waiting area regardless of their age. Our salon is an open concept, and tattoo appointments occur throughout the day. It is not appropriate for children to be present in our salon unless they personally are receiving services. Please notify us when booking if a service animal will be present during your appointment. Please do not bring a friend / guest to your appointment. It is the artist’s job to carry out your service, and they cannot optimally do so if they are also catering to your friends / children. Failure to abide by our business policies will result in forfeiting your appointment that day, and you will lose your deposit.